Topic: Consumer Duty

Blogs

Andrew Gething: Closing the loop on customer vulnerability with support tracking

Mortgages

MBT launches vulnerable customer disclosure information for brokers

Later Life

74% of advisers concerned about meeting later life regulatory requirements

Blogs

Beth Yolland-Jones: I’m a clinical expert: let’s talk about cognitive decline through the lens of vulnerability

Vulnerability

MorganAsh strengthens customer vulnerability management for firms

Consumer Duty

Bankhall and PMS unveil new adviser platform enhancements 

CPD article

Embrace 'The Duty': Consumer Duty is now the centrepiece for firms' compliance

Consumer Duty

New PFS guidance consolidates Consumer Duty compliance resources 

Vulnerability

Just 4 in 10 vulnerable customers disclose needs to financial providers: FCA

Mortgages

How have mortgage broker fees changed since the introduction of Consumer Duty?

Blogs

Andrew Gething: Overcoming the apparent conflict between GDPR and customer vulnerability

Regulation

Firms using GDPR as a reason not to comply with Consumer Duty risk regulatory action

Regulation

Advisers frustrated with Consumer Duty 'Products and Services' progress

Vulnerability

40% of advisers never share vulnerability information with lenders

Protection

FCA calls for firms to improve bereavement handling