Topic: Consumer Duty

Consumer Duty

New PFS guidance consolidates Consumer Duty compliance resources 

Vulnerability

Just 4 in 10 vulnerable customers disclose needs to financial providers: FCA

Mortgages

How have mortgage broker fees changed since the introduction of Consumer Duty?

Blogs

Andrew Gething: Overcoming the apparent conflict between GDPR and customer vulnerability

Regulation

Firms using GDPR as a reason not to comply with Consumer Duty risk regulatory action

Regulation

Advisers frustrated with Consumer Duty 'Products and Services' progress

Vulnerability

40% of advisers never share vulnerability information with lenders

Protection

FCA calls for firms to improve bereavement handling 

Later Life

Advise Wise enhances vulnerability support for later life advisers

Mortgages

The Right Mortgage appoints new regulatory trainer

Regulation

Acre launches Consumer Duty dashboard for advice firms and networks

Mortgages

"Mortgage advisers need to be a lot more organised going forward": MAE Manchester

Blogs

Mark Tosetti: Consumer Duty within the scope of remortgaging clients

Special Features

FCA Consumer Duty: A work in progress 

Consumer Duty

Companies risk losing one in two vulnerable customers