Age should not be a barrier to better borrower outcomes

Simon Chapman, group head of marketing at Vida Bank, explores why good lending decisions depend upon understanding the individual borrower rather than using age as a proxy for financial resilience.

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Tuesday 13th October 2026

Age should not be a barrier to better borrower outcomes

The learning objectives for this article are to:

  • Why age alone need not determine the mortgage options available to a borrower.
  • Why good customer outcomes depend upon appropriate access to credit as well as protection from unaffordable borrowing.
  • How important it is to assess the wider financial circumstances of customers approaching or already in retirement.
  • How flexible lending criteria can support older borrowers without compromising responsible lending standards.

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