Topic: Vulnerability

Mortgage Advice Bureau

MAB to roll out Comentis' vulnerability assessment tool

Vulnerability

11 million Brits don’t realise they are financially vulnerable

Mortgages

Smart Money People relaunches vulnerability-focused broker survey 

Later Life

New report highlights areas for firms to improve on vulnerability

Vulnerability

95% of consumers willing to complete vulnerability assessments

Vulnerability

Caring responsibilities among most common customer vulnerabilities

Blogs

Andrew Gething: Closing the loop on customer vulnerability with support tracking

Mortgages

MBT launches vulnerable customer disclosure information for brokers

Blogs

Beth Yolland-Jones: I’m a clinical expert: let’s talk about cognitive decline through the lens of vulnerability

Vulnerability

MorganAsh strengthens customer vulnerability management for firms

CII

CII roundtable affirms “disclosure is just the starting point, not the end goal” when it comes to customer vulnerability

Nationwide

Nationwide achieves ‘Advanced’ mental health accessibility rating

Blogs

Jonathan Barrett: The Vulnerability Review: A reflection on the FCA findings

Blogs

Andrew Gething: Top 10 pitfalls made by firms when implementing customer vulnerability 

Vulnerability

Just 4 in 10 vulnerable customers disclose needs to financial providers: FCA