Gen H Legal introduces fixed fee for failed transactions

Clients are now given the option at the start of their transaction to pay an additional £175 plus VAT. If they use this fixed fee guarantee and their transaction fails, they won’t have to pay anything extra, such as a cancellation rate, for legal fees.

The client will still have to pay for any disbursements incurred on top of the fixed fee guarantee.

The conveyancer says that clients have 'embraced' the new fixed fee guarantee.

Rebecca de Andrade, Head of Legal Practice at Gen H Legal, said:

“Conveyancing is a necessary part of any property transaction, but it can be costly and feel opaque for clients; the sheer investment required can leave people on edge. The failed transaction fixed fee guarantee is designed to ease some of these worries. We’ll always do everything we can to help our clients complete as quickly as possible – but in the event that something goes sideways, this guarantee could help.”