Vida launches new Premier Packager Club
The proposition will offer bespoke criteria and product exclusives.
"Earlier this year we sat down with several of our packager partners and asked them what they wanted from a Vida packager proposition."
Vida has launched a new packager proposition designed for key partners, offering bespoke criteria and product exclusives.
The Premier Packager Club offers a bespoke proposition including a new packager exclusive credit tier.
Vida says the Club is based on direct feedback and centred around three key principles: service, collaboration, and a unique proposition.
As well as direct access to underwriters through their V-Hub and the Vida Service Pledge that applies to all intermediary partners and applications, the Premier Packager Club will deliver exclusive service with a dedicated packager support team and clear escalation route for support with challenging cases.
The lender will continue to work collaboratively with packagers to develop the proposition with two-way feedback loops via case clinics and office visits.
Helen Cawthra, head of intermediary relationships at Vida commented: “Earlier this year we sat down with several of our packager partners and asked them what they wanted from a Vida packager proposition. The Vida Premier Packager Club is a direct result of their honest feedback, and we are excited to be able to deliver a unique proposition and service that will make it easier for them to help their customers.”
