United Trust Bank appoints dedicated buy-to-let key account manager

United Trust Bank Mortgages has strengthened its buy-to-let team with the appointment of Frankie Kitchen as buy-to-let key account manager.

Frankie joined UTB's sales team as a BDM in September 2024. His immediate objectives focus on developing strategic relationships with key broker partners in the buy-to-let market, increasing awareness of UTB's buy-to-let proposition, and supporting intermediaries with regular training, market updates and direct access to specialist expertise. 

Frankie will also play an important role in gathering broker feedback, improving broker journeys, and liaising with the underwriting and proposition teams to help shape future product development.

The appointment comes as UTB prepares to introduce a series of product and criteria enhancements to its buy-to-let proposition, continuing the investment made across the Bank's residential, second charge and bridging businesses over the past year.

Andrew Ferguson, commercial director of mortgages, buy-to-let and bridging at United Trust Bank, said: "We're making significant investment in our buy-to-let proposition because we see a real opportunity to support brokers writing more specialist landlord business. Frankie's appointment reflects the importance we place on building closer relationships with our broker partners and ensuring they have direct access to the people, expertise and support they need to succeed.

“This is only the beginning. Over the coming weeks we'll be introducing a range of enhancements to our buy-to-let proposition, including improvements to both our processes and lending criteria, making it quicker and easier for brokers to place business with us. We've already seen the positive impact similar changes have had across our residential and second charge businesses, contributing to record business volumes in June, and we're confident our buy-to-let proposition will continue that momentum through the second half of the year."

Frankie Kitchen commented: "I'm excited to be focusing on buy-to-let at such an important time for the business. We've been listening closely to brokers and there are some exciting developments on the way which I'm looking forward to sharing. My priority is to build even stronger relationships with our broker partners, helping them make the most of UTB's specialist lending expertise and ensuring their feedback continues to shape how our proposition evolves."