Topic: Financial Ombudsman Service
FCA
FCA and FOS outline complaints handling approach for targeted support
Vulnerability
Vulnerability guidance sets new benchmark for compliance - but are firms ready?
Financial Ombudsman Service
FOS proposes lower case fees for early complaint resolutions
Financial Ombudsman Service
FCA appoints banking stalwart as interim chair of FOS
FCA
FCA and FOS to overhaul financial redress system
Government
UK Finance calls for time limit on FOS complaints
FOS
Mis-selling and suitability make up 61% of FOS adviser complaints
Financial Ombudsman Service
FOS to charge professional representatives to refer cases
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This week's biggest stories:
FCA
Firms required to report complaints involving vulnerable customers under simplified FCA rules
Santander
Santander joins mortgage price war with new rates from 3.51%
FCA
FCA sets out timeline for mortgage rule changes
State Pension
Budget: Government signals income tax write off for state pensions exceeding personal allowance
This week's biggest stories:
FCA
Firms required to report complaints involving vulnerable customers under simplified FCA rules
Santander
Santander joins mortgage price war with new rates from 3.51%
FCA
FCA sets out timeline for mortgage rule changes
State Pension
Budget: Government signals income tax write off for state pensions exceeding personal allowance
FCA
FCA announces new measures to support growth of mutuals sector
Nationwide
FCA fines Nationwide £44m for inadequate financial crime controls
