Topic: Financial Ombudsman Service
FCA
FCA and FOS outline complaints handling approach for targeted support
Vulnerability
Vulnerability guidance sets new benchmark for compliance - but are firms ready?
Financial Ombudsman Service
FOS proposes lower case fees for early complaint resolutions
Financial Ombudsman Service
FCA appoints banking stalwart as interim chair of FOS
FCA
FCA and FOS to overhaul financial redress system
Government
UK Finance calls for time limit on FOS complaints
FOS
Mis-selling and suitability make up 61% of FOS adviser complaints
Financial Ombudsman Service
FOS to charge professional representatives to refer cases
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Budget
Budget: Property income tax to rise by 2%
FCA
Firms required to report complaints involving vulnerable customers under simplified FCA rules
Santander
Santander joins mortgage price war with new rates from 3.51%
