Complete FS scraps second charge Master Broker fees

Complete FS now offers a flat application fee of £199 along with the lender’s valuation fee and disbursements. There is no Master Broker Fee and the intermediary will determine the advice fee to be charged.

Complete believes excessive fee charging was one of the main reasons why advisers had been reluctant to adopt second charge loans over the remortgage alternative.

Complete FS’ Director, Tony Salentino, said:

“At Complete FS, we are looking to provide a much improved customer journey for secured loan borrowers, which is more transparent and does not involve exorbitant fees. The options we offer are designed to ensure that advisers have a clear choice to offer clients and also decide how much they want to take as a broker fee.”

Maeve Ward, Sales & Operations Director at Shawbrook Bank Limited, commented:

“It's great to see Complete FS leading the way in education as well as addressing one of the main reasons why brokers have avoided second charges in the past, namely the fees! Now that seconds are regulated in exactly the same way as first charge mortgages and fees are allowed to be charged upfront, fees have started to come down. Complete FS is leading the way in aligning their model to that of the first charge sector. A breath of fresh air!”