SMEs challenger bank tops quarter of a billion

The challenger bank for small and medium sized businesses (SMEs) is only in its third year but has seen continuous growth every month since its launch in the summer of 2012.

Created to lend to the SMEs of England, Scotland and Wales, Cambridge & Counties has also delivered on a further key measure – customer satisfaction.
The Bank, jointly owned by Cambridgeshire Local Government Pension Fund and Trinity Hall, a College of the University of Cambridge, has achieved and maintained a customer recommendation rate of 99 per cent."

Chief executive officer Mike Kirsopp said:

“£250 million in lending is a landmark in our growth. But more importantly it shows that we are giving businesses what they need and what they cannot easily find elsewhere.”

“All the customers I talk to appreciate our straightforward approach, clear and concise application processes and the human touch, notably in how we help borrowers to apply and how our underwriters personally assess each opportunity.

“It’s why our customers are so overwhelmingly happy to recommend us. And that’s not just something they say – by telling their colleagues and contacts about their experience with us they really do endorse what we do and how we do it. It is a real encouragement for us as we aim for the next milestones in our expansion.”