NS&I launches online portal for advisers

The portal gives advice firms access to a range of information about clients’ NS&I investments including the transaction history of an account, a valuation of fixed term accounts and their maturity dates, and copies of communications sent to their clients from NS&I.

Advisers will also be able to view a list of all their clients with NS&I holdings.

All staff in an advice firm can be granted access by a ‘super-user’ in the firm, including all financial advisers, planners, paraplanners and other staff.

Andrew Pike, head of intermediary relationships at NS&I, said: “NS&I has spent the last two years working on this initiative, so it is very pleasing to see it go live and to know that many advice firms will be excited to hear this news.

"We are fortunate that most advice firms are supporters of NS&I, but I accept that we have not always made it easy for them to interact with us and this can affect the onward service they give to their clients. This new online service addresses this issue.

"The new portal represents a significant investment by NS&I and is a clear statement of our intent to form closer ties with the advice industry, to the benefit of all parties.”