L&G's Early Warning System reinstates policies worth £125m
Legal & General affiliate IFAs and tied advisers helped their clients claim £23.4 million so far this year, thanks to the firm's Early Warning System technology.
Deprecated: trim(): Passing null to parameter #1 ($string) of type string is deprecated in C:\inetpub\wwwroot\2025.financialreporter.co.uk\htdocs\templates\front-end\partials\article_blockquote.php on line 2
This brings the running total of claims paid to £125.3m since the launch of the EWS in 2010.
Early interaction with clients through electronic notification is allowing advisers to reinstate cancelled and lapsed policies, keeping their clients protected.
Andy Clark, Head of Commercial Management & Distribution Quality, at Legal & General, said:
“These figures are testament to our efforts in supporting advisors to not only generate new business, but also retain existing clients. Helping advisers to develop and monitor the quality of business processes feeds in to the level of customer service brokers can offer, which in turn improves client retention. Ensuring that policyholders are kept up-to-date, particularly with developments concerning the validity of their cover, is a large part of an adviser’s job, and we’re pleased to be able to help with this integral process."
Breaking news
Direct to your inbox:
More
stories
you'll love:
This week's biggest stories:
This week's biggest stories:
FCA
Firms required to report complaints involving vulnerable customers under simplified FCA rules
Santander
Santander joins mortgage price war with new rates from 3.51%
FCA
FCA sets out timeline for mortgage rule changes
Nationwide
FCA fines Nationwide £44m for inadequate financial crime controls
Inflation
Bank of England set to cut rates as inflation falls to eight-month low
FCA
FCA announces new measures to support growth of mutuals sector