OSB Group combines Precise and Kent Reliance sales teams

OSB says the combined team of 16 BDMs will provide a more efficient service to brokers, with the ability to assist across both lenders.

As well as the BDM team, there are also seven specialist finance account managers who will focus on supporting the bridging and commercial sectors through InterBay and Precise Mortgages. These plans allow the Group to move to a model which provides brokers with the ability to engage via their preferred communication method.

In addition, there will be 10 new office-based BDMs providing support to brokers using telephony, video conferencing and webchat facilities. This team expands upon the existing telephony support offered by the sales development team, headed up by Simon Cockerill, head of intermediary sales development.

Adrian Moloney, intermediary director at OSB Group, said: “The combination of two award-winning sales teams is the next exciting step in the evolution of OSB Group and all part of our goal of providing best-in-class levels of service and support.

“One of the things we’ve learnt from the pandemic is that brokers want to be able to contact us in a variety of ways. We’ve embraced new technologies wholeheartedly over the past couple of years, so as well as face-to-face visits, brokers can speak with us via a telephone call or video call if they prefer.”