Norton Home Loans promotes telephone BDM

Norton Home Loans has promoted Jake Stringer to the role of telephone business development manager (TBDM), further strengthening its intermediary support team.

Jake has progressed through three roles within the business, starting in administration, moving into underwriting and now stepping into his new position within the lending team.

As a TBDM, Jake will be a dedicated point of contact for brokers, providing case updates, guidance on criteria, and help navigating complex scenarios. His background in underwriting gives him a strong technical understanding of Norton’s proposition, making him well placed to support brokers with getting cases over the line.

The move follows the promotion of Laura Percival to head of lending in June.

David Binney, head of sales at Norton Home Loans, said: “Jake’s progression through the business is a great example of the value of internal development. He’s grown his knowledge of both the operational and lending sides of Norton and now brings that experience into a role that’s all about relationships. Brokers will benefit from his energy, attention to detail, and his ability to cut through complexity.”

Jake Stringer added: “I’ve been lucky to gain experience across different teams at Norton, and that’s given me a real understanding of what matters to brokers and underwriters alike. I’m excited to be working more closely with brokers and building longstanding relationships.”