Nivo launches off-the-shelf AI assistant for brokers

Nivo has launched Nivo Collect, a new off-the-shelf AI service to help broker firms implement AI into their business.

The Nivo Collect service removes the need for brokers to build their own AI workflows, delivering a private branded assistant that gathers, checks and chases documentation to support a mortgage application.

Rather than requiring firms to build prompts, create workflows or integrate multiple AI tools, Nivo Collect is deployed as a private branded assistant that works over a brokerage's existing email process. Firms simply email in a case, with the assistant then gathering, checking and chasing the evidence required before returning a fully packaged case ready for submission.

The assistant requests documents, checks information as it arrives, identifies missing or inconsistent evidence, follows up automatically and compiles a checked submission pack, allowing advisers and administrators to spend more time supporting clients and progressing business.

Unlike generic AI platforms, Nivo Collect has been designed specifically for regulated financial services. It operates within each firm's own secure environment, keeps customer data within the EEA, never uses client data to train AI models and maintains a complete audit trail of every AI interaction.

Brokerages can be live within hours, with no implementation project, setup fee or minimum contract term.

Matthew Elliott, co-founder and chief commercial officer at Nivo, said: “Every broker is talking about AI, but most don't want to become AI developers. They don't want to build workflows, write prompts or stitch together different tools. They simply want AI to solve real operational problems.

"That's exactly why we built Nivo Collect. We've taken one of the biggest administrative burdens in mortgage broking and turned it into an off-the-shelf service that firms can switch on in hours.

"Your brokerage gets its own AI assistant, working in your brand, over the email process you already use. It gathers documents, checks them, chases what's missing and hands back a packaged case that's ready for submission. It’s a quick and easy way of realising the immediate benefits of AI within your business.”