MIMHC launches fifth annual mental health and wellbeing survey

The Mortgage Industry Mental Health Charter (MIMHC) has launched its fifth annual mental health and wellbeing survey, which opens this week and will run until Friday 4th July.

This year’s survey continues MIMHC’s mission to shine a light on the real experiences of people working in the mortgage and wider financial services sector. As always, it seeks to gather candid insight into how workplace demands, industry pressures, and personal wellbeing intersect across all roles — from advisers and underwriters to BDMs, CEOs, and support staff.

Over the past five years, the survey has helped shape awareness campaigns, informed training needs, and encouraged more open, honest conversations about mental health in the industry. 

Insights from previous years have already helped dozens of companies put new support structures in place, from mental health first aiders to wellbeing policies and flexible working arrangements.

Participation is completely anonymous, and it takes less than five minutes to complete at https://www.surveymonkey.com/r/mimhc2025.

Founded in 2020, MIMHC is a not-for-profit initiative aimed at normalising conversations around mental health in the mortgage industry. With over 250 signatories MIMHC has a reach to over 20,000 individuals operating in the mortgage sector. This includes mainstream lenders, adviser networks, mortgage clubs, and all sizes of broker firms. MIMHC promotes education, dialogue, and action to support wellbeing in our mortgage sector.

Jason Berry, co-founder of MIMHC and group sales director at Crystal Specialist Finance, said: “We know that many in our sector continue to work long hours under intense pressure. This survey gives everyone — regardless of role or seniority — a safe space to express how they’re really feeling. Our industry is only as strong as its people, and the data we gather will be invaluable in shaping a more compassionate, productive environment for all.”