L&G Surveying Services updates digital home survey

The rebrand coincides with further enhancements to the online survey buying process. In particular, Legal & General has made it easier for customers to request online quotes and will offer additional information about the RICS surveyor who conducts the inspection.

L&G says the changes come in response to consumer feedback and the growing demand for a product that offers enhanced visuals to communicate a survey’s results in a straightforward way.

The Digital Home Survey was initially introduced by Legal & General in 2019, providing customers with a fully visual home buyer report. The process is straightforward: a RICS-qualified surveyor checks the property from top to bottom before sending the customer a detailed report, usually in 48 hours from the inspection.

Kevin Webb, MD of Legal & General Surveying Services, said: "At Legal & General we’re committed to helping customers throughout the home buying journey, whatever their plans may be. Today’s surveying landscape is increasingly diverse, and consumers want options that are tailored to their needs. I am delighted to see that our product proposition is evolving as a response to the everchanging consumer demands, allowing us to stay ahead of the curve."