LendInvest streamlines buy-to-let product transfer process
The latest update offers increased visibility, proactive notifications and enhanced client support.
LendInvest Mortgages has announced enhancements to its Mortgages Portal, making buy-to-let product transfers more visible and accessible for its intermediary partners.
The latest update streamlines the product transfer process and also supports strong client relationships and development, ensuring that clients can receive optimal service throughout the lifecycle of their loan.
Buy-to-let product transfers are now prominently displayed within the portal. Brokers will see 'Product Transfer available' on the 'Completed' tabs of their product dashboards when a loan's reversion date is within 90 days.
Email notifications will also be sent for any products approaching the end of their fixed term, with direct links to the relevant loan information.
To ensure that no client is overlooked, the portal provides visibility into product transfer opportunities across the entire brokerage, even if their original broker is no longer with the firm.
The streamlined process allows brokers to commence a product transfer within just a few clicks, offering enhanced efficiency. The platform is also fully optimised for mobile devices, enabling on-the-go management.
As a result, a decision in principle can now be submitted in as few as 11 clicks or a couple of minutes.
Paula Mercer, director of sales at LendInvest, said: “At LendInvest, our core commitment has always been to make mortgages simple for intermediaries and the clients, and this includes product transfers.
"We understand the pressures our intermediary partners face, from managing hundreds of emails daily to ensuring no client opportunity is missed, and this is why we are pleased to make the product transfer process much easier for them.
"Our goal with this platform update is to take more of the 'heavy lifting' away from brokers, making the product transfer process, which can get complicated, incredibly simpler and transparent for both them and their clients.”
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