L&C Mortgages adopts One Mortgage System 

London & Country Mortgages is adopting One Mortgage System's CRM solution into its business.

OMS’s CRM system will be fully integrated within L&C Mortgages’ operations, offering efficiency and processing enhancements. The bespoke solution is designed to streamline workflows, improve data management, and enhance overall customer engagement.

Dale Jannels (pictured), CEO of One Mortgage System, commented: “L&C Mortgages is one of the UK’s most recognisable and well-respected mortgage brokerages, and we are delighted to support their operations with our bespoke CRM solution. This collaboration demonstrates the flexibility and scalability of the OMS platform in meeting the unique needs of different firms. Our goal is to empower firms with cutting-edge technology that simplifies processes, improves efficiency, and ultimately enhances the customer journey. We’re excited to where this collaboration will take us with two great teams working together to ultimately speed up the whole mortgage process for the end consumer.”

Mark Harrington, CEO at L&C Mortgages, said: “Through a long and rigorous selection process, we have been determined to find the right CRM solution to fuel the next stage of L&C’s growth and transformation. 

“We’ve been impressed throughout the process at the forward-thinking solutions that OMS has to offer. The team’s desire to understand L&C’s requirements, whilst demonstrating flexibility and partnership, will enable us to further evolve and adapt our proposition, promising an exciting new chapter in L&C’s progression.

“This will allow us to better support all our colleagues with more efficient processes and open up further opportunities to enhance the experience for our valued customers.”