Just 13% of FTBs fully understand the homebuying process: Lloyds
Many prospective first-time buyers feel unprepared for the steps involved in purchasing a home, according to new research from Lloyds.
In a survey of 2,000 people planning to buy their first home, only 13% said they fully understand the homebuying process. A further 32% said they understand most steps, while 42% reported knowing only some of what is involved.
The legal process was identified as the biggest concern, with 29% of respondents saying they were most worried about conveyancing and Land Registry procedures. Obtaining a mortgage was the next most common concern at 22%, followed by finding the right property at 12%. Only 4% said they felt confident about every stage of the process.
Affordability was also cited as a key barrier. Over one in five respondents (22%) said needing to save a large deposit had delayed them from making an offer, while 19% expressed concern about job security or income stability.
Despite these challenges, most aspiring homeowners said they plan to seek advice before buying. Nearly two-thirds (65%) intend to speak to a lender or mortgage broker for guidance, although almost one in five (19%) said they do not plan to seek any advice at all. Parents were identified as the most trusted source of advice, with 34% of respondents saying they would turn to them for guidance. This rose to 46% among those aged 18 to 24.
Amanda Bryden, head of mortgages at Lloyds, had a message for first-time buyers: “Buying your first home is a big milestone, and it’s natural to feel uncertain – especially with so much to consider. The good news is there’s plenty of help available, from clear online guides to a conversation with a qualified mortgage adviser or broker. With the right support, taking that first step onto the property ladder becomes much more manageable. And with mortgages available with as little as a 5% deposit, it’s often more affordable than you might think.”
Breaking news
Direct to your inbox:
More
stories
you'll love:
This week's biggest stories:
Blogs
Mark Eaton: Is 2026 the year brokers die out?
Inflation
Further rate cuts dampened as inflation rebounds to 3.4%
Vida
Vida launches high LTV 'Pathway' mortgage range
Melton Building Society
Melton BS launches 100% LTV mortgageÂ
First-time Buyer
Improved affordability sparks 20% rise in first-time buyers: NationwideÂ
AI
Financial services exposed to ‘serious harm’ from AI risks: Treasury Committee