Finova Broker promotes Radford to head of mortgage club

Finova Broker has announced the promotion of Ben Radford to head of its mortgage club, Finova Broker Payments.

Ben has extensive experience across the Finova Broker ecosystem, having held several senior positions within Finova’s intermediary arm, previously known as eKeeper Group and MCI Club, over the past ten years.

In his new role, Ben will lead the strategic direction and development of the Finova Broker Payments proposition. Continuing his previous work as national account manager, Ben will use his market knowledge to build relationships with lenders and strategic partners and ensure the club continues to deliver for its members.

Finova Broker Payments provides brokers with access to a panel of over 90 lenders, next-day procuration fees and discounted use of Finova’s cloud-based software solutions. These include the Finova Broker CRM and its Customer Portal, a client facing tool allowing borrowers to manage their own mortgage applications online and streamlining client communications.

Ben Radford commented: "Finova Broker Payments is a fantastic platform that I’ve been pleased to work with, in some capacity, for many years. Unlike other clubs, Broker Payments provides the care of a close-knit team with the strength of Finova behind it, ensuring brokers of every size feel valued and supported. As well as continuing to build relationships with partners and lenders, in my new role I want to spread the word that Broker Payments is more than just a mortgage club - its faster, smarter and supportive, offering brokers clear operational advantage.” 

Matt Harrison, customer success director at Finova Broker, added: “Ben’s deep understanding of our broker proposition and the wider intermediary market, puts him in an ideal position to lead Broker Payments into its next phase of growth. During his time as national account manager, he has demonstrated that his experience building and maintaining relationships across the industry is extensive and his input will be instrumental as we continue to evolve our Broker Payments offering moving forward.”