Paragon appoints customer retention and partnerships director

The newly created role aims to improve the proposition and relationships that the specialist mortgage lender has with existing customers.

Russell joins Paragon from Bank of Ireland where he held the position of head of sales and distribution. Prior to Bank of Ireland, Russell worked for Santander, Williams & Glyn, as well as Lloyds Bank where he held various positions specialising within mortgages.

Russell said: “Having worked in finance and mortgages for much of my career, I’ve been aware of Paragon for some time and its reputation within the industry was part of what attracted me to the role.

“Starting what is a new role is particularly exciting as it provides the opportunity to be truly innovative and perhaps view things from a new or different perspective. I’m looking forward to working with my new team to build on their success so far.”

Richard Rowntree, managing director of mortgages at Paragon, added: “I’m extremely pleased to welcome Russell to Paragon. He takes on a new role that will further strengthen an already experienced and high performing team.

“Russell brings a wealth of experience to the role and has a proven track record with lots of tangible success in his career to date. Russell is well known in the industry and will support our ambitions to grow, with a strong focus on our customers.”