NACFB partners with Nivo to offer virtual assistant for brokers

Nivo has joined the NACFB as the Association’s go-to AI partner, offering brokers a solution that takes on the administrative effort of gathering, checking, and sharing everything required for a loan.

Nivo has helped over 100 lenders and more than 1 million borrowers streamline loan origination. Its new AI services have been built specifically for specialist lending.

The AI operates 24/7 over email with no need for new technology integrations. It acts as a virtual assistant, guiding brokers through lender-specific workflows and producing fully packaged, compliant cases. 

It can take on a wide range of admin tasks that previously relied on manual effort and automatically runs ID&V, AML, credit searches, document collection, open banking, and e-signing technologies where required, while ensuring appropriate broker commission and keeping human staff in the loop.

To mark its partnership with the NACFB, Nivo has launched an exclusive pilot programme for NACFB Members, offering early access to the tech alongside dedicated support. 

Since launching on 27th May, the programme has already attracted over 50 sign-ups from NACFB members.

Matthew Elliott, CEO at Nivo, said: “We’ve always been focused on reducing admin effort through smart technology, and the latest AI developments take this to a whole new level.

“The response to our Early Adopter programme has been incredible. We were initially looking for five brands to work with and currently have over 100 sign-ups. This shows that many in the industry are aware of AI and are keen to better understand how it can help them. We’ve built something powerful, but the real test is how it performs in the wild. That’s why we’re inviting NACFB Members to help shape the future of this tech, solve real problems, and push the boundaries of what AI can do for our industry.”