Advertising Standards Agency cracks down on payday lender

The Advertising Standards Agency forced payday lender First Financial, trading as First Payday UK, to pull adverts after concerns they were misleading to consumers.


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Wednesday 19th June 2013

Advertising Standards Agency cracks down on payday lender

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The ASA received 13 complaints over text messages sent to promote the payday loans website.

Five of the complainants challenged whether the text messages  were unsolicited; five of the complainants objected that some of the ads were irresponsible because they suggested a loan should be used to fund a social life; and ten of the complainants objected that the familiar style of address in the ads did not make clear that the text messages were a marketing communication.

The ASA upheld the complaints and told First Financial and Akklaim Telecoms to ensure text message ads were clearly identifiable as marketing communications and were only sent to those who had given explicit consent to receive them .

Author:
Amy Loddington Communications director Communications director
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