Scottish Widows launches online pension transfer service

It allows advisers to direct a segment of their client database to this self-serve option where appropriate.

The service will allow corporate pension customers to identify whether a transfer is the right choice, ensure all relevant information is obtained at the outset, and make the transfer through a secure online form.

David Holton, Corporate Propositions Director at Scottish Widows, said: "We have worked closely with advisers to develop this new online transfer service which aims to fulfil an unmet customer need to be able to consolidate pension assets simply. The new service enables advisers to focus on more complicated retirement planning requirements and on those clients with more substantial assets.

"It particularly helps support advisers when they are working on pension transfers across an entire scheme. In this instance, the adviser can concentrate on more complex customer needs on an advised basis, with more straightforward cases being transferred to the self-service section on the website.”