Barclays head joins more 2 life as operations director
more 2 life has appointed Ben Waugh as director of operations and change management.
"Ben will undoubtedly be an invaluable member of the team as we seek to enhance and streamline our customer and broker journey"
Ben joins more 2 life from Barclays, where his most recent role was head of change for Barclays Financial Assistance, with responsibility for key transformation, remediation and improvement programmes across a variety of products.
In his new role, Ben will manage and support the change and operations teams as they look to expand and innovate.
Dave Harris, chief executive officer at more 2 life, said: “We are delighted to welcome Ben to more 2 life. With his wealth of expertise and insight into customer experience and change management, Ben will undoubtedly be an invaluable member of the team as we seek to enhance and streamline our customer and broker journey and expand even further. As the later life lending market continues to grow, Ben’s knowledge and focus on the needs of our customers will ensure more 2 life is at the forefront of the market.”
Ben Waugh commented: “The equity release market is growing faster than ever and I am excited to be joining more 2 life at such a significant time for the company. I look forward to working closely with the team to take advantage of the huge opportunities ahead, as well as driving innovation and change to help us meet the future needs of our customers and to develop our position in the equity release market.”
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