Shawbrook to offer broker commission on new product switching portal

The lender says introducing broker partners will still receive a commission determined by the customer submission preference on every case that completes.

Shawbrook says the portal will also assist broker retention activity by giving control of the 10 minute application to the customer "but keeping the broker in the loop at all times to ultimately deliver an offer within 48 hours".

Emma Cox, sales director of Shawbrook's property division, commented: “A huge amount of work has gone into the design and development of the portal based on extensive feedback from our network of brokers, and our own research. What we have produced distinguishes us in the specialist space and delivers a dramatically enhanced customer experience that takes nothing away from our broker partners.

"This was one of the main requirements of the scoping phase and we were conscious that, although as a regulated Bank we are obligated to provide ongoing product solutions for customers, we also have an obligation to our core distribution around which we have built this business. I firmly believe that we have been successful in achieving both these objectives, and that our brokers will benefit from an additional point of difference when future clients are looking for a funder with an active desire to support them over the long term.”