Carolyn Thornley-Yates joins Chorley Building Society

Chorley Building Society has appointed Carolyn Thornley-Yates as its new commercial director.

In her new role, Carolyn will take responsibility for the Society’s retail products, sales, and marketing strategy, including leading the development of new propositions.

Carolyn brings extensive industry experience, having previously served as director of mortgage product and proposition at Hinckley & Rugby Building Society and chief customer officer at The Stafford Building Society.

Carolyn said: “At Chorley Building Society we’re at a really exciting point in our journey. With a core IT transformation underway, a new CEO at the helm and a strong senior leadership team, we are ready to accelerate our growth and I’m delighted to be leading in this area. 

"My remit is very focused and gives me the chance to go deeper in the areas I’m most passionate about, particularly ensuring that we have the right product mix and value proposition to support mortgage intermediaries to grow their businesses and support even the most challenging clients with a bespoke service and a fair rate.”

Kim Roby, CEO of Chorley Building Society, commented: “Carolyn is an exceptional leader with a proven track record of shaping products and propositions that genuinely meet customer needs. Her experience, insight and energy will be invaluable as we continue to strengthen our offering and deliver long term value for our members. We are delighted to welcome her to the team.”