Atom Bank enhances commercial mortgage process times

Atom Bank has implemented new technology in a bid to enhance speed, efficiency, and scalability within its commercial lending proposition.

Flowable’s platform will enable Atom to cut target origination times by integrating AI utilities, such as AI augmented underwriting, directly into its workflow.

Across commercial loan origination, average handling times have reduced by up to 30% between application and Agreement in Principle (AIP), with further reductions expected over time. 

The partnership will also enable Atom to scale loan volumes and implement fully audited automated workflows.

For the broker community, this deployment translates directly to faster processing times, increased case transparency and an ultra-responsive service model. By eliminating administrative tasks, Atom’s lending specialists can focus more time on complex case management, ensuring deals with quirks and hurdles are processed faster.

The platform provides brokers with a secure portal tailored to core decision requirements, with real-time case tracking.

Tom Renwick, head of business lending at Atom Bank, commented: "An integral element of Atom's competitive position will be our ability to complete transactions faster than competitors through a combination of market-leading technology and smart process engineering. By unleashing the full potential of our team and automating repetitive processes, we are delivering a lending platform that redefines speed and efficiency in the market. Ultimately, this allows us to cultivate fiercely loyal broker advocates via exceptional user experiences and increase our market share.

“With the improved technology at our disposal, Atom is uniquely equipped to scale operations up without a proportional increase in fixed overheads. This deployment future-proofs the bank's composable architecture, ensuring it can adapt instantly to evolving broker needs and market opportunities.”